Our website contains links to other websites, which may not be owned or run by us. Each of these websites should have their own terms of service and we do not accept any responsibility for them or for any loss or damage that may arise from your use of them.


Prohibitions

You must not misuse this Website. By using our website you accept that you will not:

  • Commit or encourage a criminal offense
  • Transmit or distribute any form of virus, or any other malicious content
  • Post offensive or obscene content
  • Hack into any aspect of our services
  • Infringe upon the rights of any other person's proprietary rights
  • Attempt to use our website to "spam" us or our users
  • Attempt to affect the performance or functionality of any computer facilities of, or accessed through, our website.

Breaching any of these conditions would constitute a criminal offense and PFL will report any of these activities directly to the GardaĆ­.

We will not be liable for any loss or damage caused by a denial-of-service attack or any viruses that may infect your computer software/hardware due to your use of our website or downloading any material from it.


Intellectual Property, Software and Content

The intellectual property rights of all software and content (including photo images) on our website are protected by Irish and European copyright laws. All software or content on our website remain the propery of PFL or of our business partners that have given us permission to feature their software/content. You may store, print and display the content supplied on our website solely for your own personal use. You are not permitted to publish or distribute any of the content featured on our website.


Terms of Sale

By placing an order, you are offering to purchase a product and are subject to the following terms and conditions:

  • Your order will be added to your credit account with PFL. Your existing payment terms for your account will apply for all online orders
  • You should not attempt to exceed your credit limit with orders made via our website
  • All orders are subject to availability
  • All orders are subject to confirmation of the order price.
  • All advertised prices are subject to change. We reserve the right to amend any incorrect prices when invoicing for an order
  • Despatch times may vary according to availability.
  • You must have the authorisation of your employer prior to using our webshop on their behalf
  • When placing an order, you agree that the details you provide are accurate
  • We retain the right to refuse any order made via our website

(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until you receive confirmation that your order has been accepted. Despatch dates will also be confirmed at this time.


(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on our website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.


(c) Payment

Orders may only be made by customers with a credit account with PFL. Orders made will be added to to your account. Your usual payment terms will apply for all orders made online via our webshop.


Disclaimer as to ownership of trade marks, images, and third party copyright

Any trade marks or third party images featured on our website are owned by their respective owners. Trade marks, brand names, and third party images are used solely to describe or identify the products and services they provide and are in no way an assertion that such products or services are endorsed by or connected to PFL.


Indemnity

You agree to indemnify, defend and hold harmless www.pfl.ie, its directors, employees, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use our website or your breach of our terms of use.


Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.


Waiver

If you breach these conditions and we take no action, we will still be entitled to exercise our rights in any other situation where you breach these conditions.


Entire Agreement

The above terms constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.pfl.ie. Any waiver of any provision of our terms will be effective only if in writing and signed by a Director of PFL.


Cookie and Privacy Policy

This privacy notice tells you what to expect when PFL collects personal information. It applies to information we collect about:

  • Visitors to our websites.
  • People who use our services, e.g. ordering online.
  • Our online shop customers.

Visitors to our websites

When someone visits www.pfl.ie we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.


Use of cookies by PFL

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.


The list below explains the cookies we use and why:

_utma, _utmb, _utmc, _utmz - used by Google Analytics. These cookies are used to collect information about how visitors use our site, which we use to help improve it. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Click here for an overview of privacy at Google. To opt out of being tracked by Google Analytics across all websites please click here.


PHPSESSID - used for your session ID. This cookie is essential for current state of the page you are in. It contains a session ID which is a mechanism for distinguishing your visit to our website from any other visitors that may be using the website at the same time. More about Session ID.


Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.